The tech company that maintains the hotel check-in system set its cloud storage to public, allowing anyone to access customers' data without a password.

Olga Kharif / Bloomberg: Source: Kraken cut ~150 staff after AI tools improved efficiency and its IPO may be delayed until late 2026 or early 2027 due to a drop in digital-asset prices  —  Kraken, one of the world's oldest cryptocurrency exchanges, has cut some staff to reduce costs and may not go public as soon …

Transformer: OpenAI's disavowal of a liability shield in Illinois SB 3444 bill and endorsement of a stronger SB 315 suggest it is open to meaningful AI safety legislation  —  Transformer Weekly: US-China talks, AI executive order, and Anthropic's $900b valuation … - Scott Bessent said the US and China will …

Heathrow is the UK's busiest airport. Heathrow Heathrow's AI assistant handles traveler inquiries via WhatsApp, reducing the need for phone calls. Heathrow leveraged its longtime partnership with Salesforce to create the tool, called Hallie. Hallie is set to expand to the airport's website and app later this year. Nearly 85 million travelers passed through Heathrow Airport in 2025. Amid the hustle and bustle, they had plenty of questions: How long will it take to get through security? Which Starbucks is closest to my departure gate? If my bag was left behind at security, how can I find it? Peter Burns, Heathrow's director of digital, e-commerce, and marketing, told Business Insider that he wanted to improve customer service at Europe's busiest airport, where demand keeps increasing. "As we grow capacity, we have to find a technology solution," he said. To do that, Heathrow spent the past three years deepening its longtime partnership with Salesforce, which started in 2009, Burns said. Heathrow first implemented Salesforce's generative and agentic AI products in 2023, with a focus on customer service applications. These initial tests led to the launch of Hallie, the airport's customer service AI agent that lives on WhatsApp and answers nearly all traveler questions without human help, in March 2025, said Burns. Since finding earlier this year that Hallie significantly reduced the number of customer calls to the airport, Heathrow is looking to further implement the tool on its website and app. Customer service has been a popular use case for generative AI across industries since the debut of ChatGPT in 2022, said Gartner Research Vice President Bern Elliot. Elliot told Business Insider that a company's customer contact centers can act as AI incubators because their return-on-investment metrics — time saved, agent call volume, response times, and response quality, among others — are clearly defined. "You don't have to connect very many dots to get from what you deployed to what is the measurable improvement," Elliot said. "It makes for a great starting place in your AI journey." However, infusing AI into customer service systems isn't a straightforward process, said Elliot. AI systems should be trained on a company's most up-to-date data; otherwise, large language models are more susceptible to giving incorrect responses. "Having AI-ready data is a huge issue," Elliot said. Burns — along with Salesforce's senior vice president of solution engineering, Paul O'Sullivan — spoke with Business Insider about how Heathrow and Salesforce collaborated to navigate these data complexities and launch Hallie. The tech Though Heathrow's initial Salesforce investments lacked AI capabilities, Burns said they were critical to creating a unified database that would later serve as the foundation for the airport's customer service AI agents. Heathrow's relationship with Salesforce started in July 2009 when it deployed Salesforce Service Cloud, a platform that helps customer service agents manage inquiries across multiple channels. By July 2021, Heathrow's customer and marketing data had been uploaded to Salesforce's real-time data platform, giving airport employees in customer service, marketing, and e-commerce live views of passenger data. Burns said Heathrow became an early adopter of Salesforce's generative AI capabilities in 2023, largely because of the airport's existing Salesforce product use. AI deployment began that January with two internal use cases: autonomously drafting replies to customer inquiries and creating case wrapups, the summaries that customer service agents prepare after helping someone. These two tests fed more information into Heathrow's database, helping to continuously refine the quality of AI-drafted responses, Burns said. By late 2023, Salesforce's Agentforce — the software company's autonomous AI platform that can complete customer service, sales, and marketing tasks automatically — was deployed in the airport's contact center to assist human agents with two specific tasks: Writing responses to customer questions and, after a case was resolved, generating a summary. Previously, agents had to type out every response and case summary, Burns said. He added that Heathrow worked closely with O'Sullivan and his team of UK-based engineers to test and improve the airport's AI capabilities before Hallie's launch. Salesforce has regularly met with Heathrow's team since their partnership began in 2009, with in-person visits about once per quarter and regular virtual catch-ups every other week, O'Sullivan said. In recent years, their meetings have focused on observing contact agents' workflows and identifying pain points where AI could be applied. O'Sullivan told Business Insider that it is critical for executive leadership, product managers, engineers, and representatives from security, data, and cloud teams to be on the same page before deploying tools like Agentforce, since internal databases could be outdated and make the technology less useful. "The reality is these agents need to be exactly like you and I, and how we work, because we're constantly learning," he said. At Heathrow, Agentforce pulls from the airport's database of 500 articles outlining processes. However, some of the policies took several months to gather, update, and implement, Burns told Business Insider. In July 2024, Heathrow added more of its internal data to Salesforce's data platform, enabling the airport to provide customers with real-time flight-tracking data. Heathrow's unified data foundation, which brought together Heathrow customer data, airport maps, flight statuses, and advances in generative AI, led to the March 2025 launch of Heathrow's AI agent Hallie. On WhatsApp, travelers can ask Hallie questions about upcoming flights, how to find specific airport amenities and terminals, and the length of the security line. The outcome Prior to the launch of Hallie, 70% of customer inquiries were handled by phone, said Burns. Thanks to the bot's agentic capabilities, by March 2026, phone calls accounted for 10% of traveler inquiries. Later this year, Hallie will expand beyond WhatsApp so customers can access the tool on Heathrow's website and app, Burns added. The airport is also considering future rollouts for Hallie, like at kiosks throughout its terminals. Still, Hallie's guardrails are limited: it only scrapes data from Heathrow's website and internal database, Burns said. "We aren't letting the agent go out into the open web and pull out other information," he said. This decision somewhat limits the AI agent's outputs, as it cannot yet handle personalized questions like, "Where can I pick up my checked bags?" Burns said it was important for Hallie to provide accurate responses, and added that external sources could have inaccurate or out-of-date information. Looking forward, Heathrow plans to add more functionality to Hallie so passengers can use the tool on platforms beyond WhatsApp, Burns said. Read the original article on Business Insider

US approvals could let Nvidia sell H200 AI chips to China, but Beijing’s security concerns and export rules have stalled shipments. The post US Approves Nvidia H200 Sales to China, But Shipments Remain Stalled appeared first on TechRepublic.

One of the site's moderators described the new policy on social media.

This is the sixth year of Business Insider's Seed 100 list. Business Insider Business Insider will reveal our sixth annual Seed 100 list, celebrating the most successful early-stage investors. The list makes it clear AI is changing seed investing, just like it's changing everything else. Find out who made the 2026 list and hear from two investors in a LIVE Q&A, Monday at 2:30 p.m. ET. Scroll down to watch. Spotting young companies that are poised to make a big splash isn't easy. That's why Business Insider compiles an annual Seed 100 list, celebrating the top 100 early-stage investors - venture capitalists whose bets are paying off in measurable ways. Now in its sixth year, the list also highlights how seed investing is changing. As hot AI startups dominate the scene, small checks are being replaced by multi-million dollar investments. Seed rounds may now total a billion dollars or more. Alongside the Seed 100, Business Insider also publishes the Seed 40, which specifically highlights successful women investors. Both lists include investors who have made at least 5 active investments between 2011 and 2026 and whose companies have gone public, been acquired, and/or attracted additional rounds of funding. The lists are compiled using data analysis supplied by Termina, a software platform spun out of Tribe Capital. So who landed on this year's Seed 100 and Seed 40? Join senior correspondents Ben Bergman and Melia Russell in this live Q&A to find out. Bergman and Russell will also interview two prominent investors from the list. Those conversations will dig into the investments each made and the companies they are eyeing next. Tune in Monday at 2:30 p.m. ET. Read the original article on Business Insider

Lake Tahoe, Silicon Valley's favorite vacation spot, is about to get hit with higher energy prices as AI drives demand for electricity.

Judge orders Apple to give Musk internal messages discussing secretive ChatGPT deal.

Samantha Cole / 404 Media: ArXiv, the repository of preprint academic research, says it will ban authors for a year if their papers have “incontrovertible evidence” of AI-generated work  —  The change comes as arXiv and others struggle to manage an influx of AI-generated materials masquerading as rigorous science.

Downtown Geneva, Switzerland. pawel.gaul/Getty Images Switzerland kept its No. 1 spot on US News & World Report's list of the best countries in the world. The 2026 rankings compared 100 countries across factors like infrastructure, health, and tourism. The US didn't crack the top 10 in this year's list. Once again, Switzerland has claimed the top spot as the best country in the world. The 2026 rankings, released Thursday, were compiled by US News & World Report in partnership with the Wharton School at the University of Pennsylvania. Unlike previous iterations of the list, this year's rankings did away with a perception-based approach of surveying experts and business leaders, and instead used a data-driven methodology. To determine the rankings, researchers evaluated 100 countries across eight categories, including governance, culture and tourism, civic health, economic development, health, infrastructure, opportunity, and the natural environment. The rankings also factored in 24 other subcategories, including healthcare, public safety, labor markets, poverty, and wealth. The resulting best countries are predominantly a mix of popular and more underrated destinations across Europe. Some major global favorites, including the United States and Japan, didn't crack the top 10. US News senior data editor Evan Comen told Business Insider that the reason the US didn't make the top 10 is its uneven performance across the eight major categories. "The US is No. 2 in economic development, No. 1 in culture and tourism," Comen said. "But then these advantages are offset by weaker performance in some of the more data-heavy categories that wouldn't really be reflected in perceptions; things like health, infrastructure, and civic health." Below are the 20 best countries in the world, according to US News & World Report. Population data for each country is from the US Census Bureau, and Gross Domestic Product (GDP) information was sourced from the Organization for Economic Co-operation and Development (OECD). 20. South Korea Seoul, South Korea. Sayan Uranan /Getty Images Population: 51.4 million GDP: $3.1 trillion Rounding out the top 20, South Korea still ranks high in a few categories. Its capital city, Seoul, is a cultural hub for fashion, technology, and entertainment. The Asian country ranked sixth in economic development, its highest finish in a category. It also ranked seventh in health. 19. Canada Toronto. Roberto Machado Noa/Getty Images Population: 39.5 million GDP: $2.7 trillion Canada, the northern sibling to the US, matches fairly closely with its border mate in overall ranking, but has separation in some categories, like economic development. Canada doesn't rank high in a lot of categories, but finishes in the top 20 mostly, signaling balance. Culture and tourism is Canada's highest ranking, where it finished eighth. 18. United States Chicago. also The Mag Mile Population: 342.4 million GDP: $29.3 trillion In what might be a surprising placement to some, the US barely cracked the top 20 in this year's rankings. A leader in cultural tourism and economic development, the country had uneven performance across other categories. The US has the highest GDP on the list by far; however, it struggles in many categories, such as health and infrastructure, where it doesn't rank in the top 20. 17. Japan Francesco Riccardo Iacomino/Getty Images Population: 122.1 million GDP: $6.7 trillion Japan has cultural significance that reaches every corner of the world. With its busy cities and mountainous landscapes, it's a popular tourist destination. Japan ranked highest in health and civic health, finishing in fifth and second, respectively. 16. Singapore Singapore. Calvin Chan Wai Meng/Getty Images Population: 6.1 million GDP: $547.4 billion Singapore, an island nation in Southeast Asia, is a bustling country marked by tall buildings and modern architecture. The country leads in infrastructure, according to US News, and finishes near the top in other categories, such as economic development, governance, and health. 15. Iceland Eskifjordur, Iceland. Flottmynd/Getty Images Population: 370,000 GDP: $32.3 billion Iceland, the least populous country on the list, packs a punch in a lot of US News' important categories. Known for its vast landscapes, it finished 10th in culture and tourism, while it ranked first in the heritage and cultural attractions subcategory. The Nordic island nation finished first in both health and opportunity on this year's list. 14. Australia Sydney. zetter/Getty Images Population: 27.9 million GDP: $2 trillion Home to the Great Barrier Reef, the Sydney Opera House, and wildlife galore, Australia is a unique country with loads to do. However, culture and tourism aren't its strongest assets: it ranked 18th in that category. Australia's best finish was in health, where it ranked sixth. 13. Ireland Cobh, Ireland. by Andrea Pucci/Getty Images Population: 5.3 million GDP: $759.6 billion Ireland, the third-largest island in Europe, is only about 100 miles from the United Kingdom, but it has its own culture. Scoring highest in culture and tourism, Ireland finished in the top 20 for nearly every category, including economic development, governance, and infrastructure. 12. France Paris. querbeet/Getty Images Population: 68.7 million GDP: $4.3 trillion France is a popular tourist destination with a diversity of attractions, from the Eiffel Tower in Paris to historic chateaus to a stunning Mediterranean coastline. That diversity landed it fifth in the culture and tourism rankings — its highest finish. It also ranked high in economic development and health, at 10th and 11th, respectively. 11. Belgium Ghent, Belgium. alxpin/Getty Images Population: 12 million GDP: $880.2 billion Belgium borders four different countries, and, in turn, blends a lot of those cultures into its own unique brew. It has three official languages: Dutch, French, and German. Civic health is its strongest category, where it ranks seventh, but it has generally high rankings across the board. 10. Austria Hallstatter lake, Austria. Anton Petrus/Getty Images Population: 9.2 million GDP: $695.4 billion Austria may be a less popular tourist destination than other European favorites like the UK and Italy, but it has been gaining attention for its relatively lower costs and scenic views. In this year's rankings, it placed 14th for both culture and tourism and economic development. It also ranked 21st for modern urban livability and quality of life. 9. Luxembourg Luxembourg. querbeet/Getty Images Population: 701,000 GDP: $105.6 billion Luxembourg is often overshadowed by its larger neighbors, Germany to the east and France to the south, but the country ranks among the best in the world on US News' list. Though it placed ninth overall this year, Luxembourg ranked third in infrastructure, sixth in opportunity, seventh in governance, ninth in solo travel, and ninth among the best countries to start a business. 8. Finland Helsinki. ShaoChen Yang/Getty Images Population: 5.6 million GDP: $366.1 billion The "land of a thousand lakes" finally made the top 10 this year. In individual categories, Finland ranked first for modern urban livability, fourth for infrastructure, and fifth for civic health. 7. United Kingdom London skyline. Karl Hendon/Getty Images Population: 69 million GDP: $4.3 trillion The United Kingdom has weathered political and economic turmoil in the wake of Brexit, but even so, it remains a favorable destination and performed well in this year's rankings. It placed third in culture and tourism and fourth in economic development. The country also earned strong marks for infrastructure and opportunity. 6. Norway Ålesund, Norway. Sergio Formoso/Getty Images Population: 5.6 million GDP: $588.8 billion Norway is one of the world's few remaining constitutional monarchies, giving it a unique blend of old-world tradition and modern governance. This year, the country ranked second in health, fifth in opportunity, and fifth in governance. 5. Netherlands Amsterdam. Yasonya/Getty Images Population: 17.9 million GDP: $1.5 trillion The Netherlands, often informally referred to as Holland, finally made the top five in this year's overall rankings. Across individual categories, the country ranked third in governance, seventh in both eco-tourism and infrastructure, and eighth in economic development. 4. Germany Frankfurt am Main. Haussmann Visuals/Getty Images Population: 83.9 million GDP: $6.2 trillion Germany has repeatedly landed in the top 10 of the US News rankings, and this year it rose to fourth overall. The country placed third in economic development, fourth in both culture and tourism, and seventh among the best countries for raising children. 3. Sweden Stockholm. f11photo/Getty Images/iStockphoto Population: 10.7 million GDP: $752.8 billion In the categories of governance and opportunity, Sweden ranked fourth and third, respectively, while ranking sixth in civic health. Notably, the country ranked first for a comfortable retirement. 2. Denmark Copenhagen. SW Photography/Getty Images Population: 6.1 million GDP: $483.8 billion The Northern European country located on the Jutland Peninsula ranked second in both infrastructure and governance. Denmark also ranked high in categories like modern urban livability, education, entrepreneurship, and overall quality of life. 1. Switzerland Lucerne, Switzerland. querbeet/Getty Images Population: 9 million GDP: $877.8 billion For another consecutive year, Switzerland ranked No. 1 on the Best Countries list. The Central European nation also topped the rankings in categories such as economic development and governance, while placing second in opportunity, culture, and tourism. It earned strong marks across several other areas, including education, entrepreneurship, solo travel, digital nomadism, modern livability, and quality of life. Read the original article on Business Insider

The ID. Polo GTI takes plenty of inspiration from the original Golf GTI of 1976.

“Almost right” is not good enough once AI starts making decisions inside a business. That warning came from SAP CEO Christian Klein at the Sapphire 2026 event in Orlando, FL. […] The post SAP CEO Says “Almost Right” Is Not Good Enough as Company Launches Autonomous Suite appeared first on BigDATAwire.

Eight US presidents flew on this Air Force One plane known as SAM 26000. George Wirt/Shutterstock SAM 26000, a Boeing VC-137C, operated as Air Force One from 1962 to 1998, carrying eight presidents. Lyndon Johnson was sworn in on board, and the plane transported John F. Kennedy's body from Texas. SAM 26000 is housed at the National Museum of the US Air Force, where visitors can walk through it. "If history itself had wings, it would probably be this aircraft," Vice President Al Gore said of the SAM 26000 Air Force One plane upon its retirement in 1998. The first Air Force jet designed and built specifically for US presidents, SAM 26000 (pronounced two six thousand) carried eight presidents between 1962 and 1998 — every leader from President John F. Kennedy to President Bill Clinton. After 13,000 flying hours over 36 years of service, the plane was retired to the National Museum of the US Air Force in Dayton, Ohio, where it remains on display. I visited the museum in August 2025 and walked through the historic aircraft. Take a look inside. The SAM 26000 Air Force One jet, a Boeing VC-137C, was completed in 1962 for President John F. Kennedy. SAM 26000 at the National Museum of the US Air Force. US Air Force photo by Ken LaRock The Boeing VC-137C was a customized and modified version of a civilian 707-320B airliner. It was powered by four Pratt & Whitney TF33 engines, each with 18,000 pounds of thrust. First lady Jacqueline Kennedy chose the plane's blue and white paint colors in coordination with industrial designer Raymond Loewy. Eight US presidents flew on this Air Force One plane known as SAM 26000. US Air Force photo by Jim Copes The first lady also added the words "United States of America" to the aircraft to signal its importance as the president's plane. In a tragic period of American history, SAM 26000 transported President John F. Kennedy's body home after his assassination in 1963. The coffin with the late President arrives on Air Force One at Andrews Air Base. US-President John F. Kennedy was murdered on 22 November 1963 in Dallas (TX). Schulman-Sachs/picture alliance via Getty Images President Lyndon Johnson was sworn in as president aboard the plane hours after Kennedy was pronounced dead. Now an interactive museum artifact, visitors can board the plane the same way US presidents did via a staircase leading into the cabin. Air Force One. Talia Lakritz/Business Insider Admission to the National Museum of the US Air Force is free. SAM 26000 is located in the museum's William E. Boeing Presidential Gallery. The exhibit also includes other presidential planes such as the first presidential aircraft, nicknamed "Sacred Cow," President Harry Truman's Douglas VC-118 named "The Independence," and President Dwight Eisenhower's Lockheed VC-121E, the only aircraft of its kind ever built. The first stop on my self-guided tour was the cockpit, which featured a four-person crew. The flight deck. Talia Lakritz/Business Insider The crew consisted of a pilot, copilot, navigator, and flight engineer. The navigator and flight engineer roles were eventually replaced by GPS and computerized technology on later Air Force One planes. Two phones were located behind the flight deck. Two phones aboard Air Force One. Talia Lakritz/Business Insider A plaque above the phones read, "This telephone is subject to monitoring at all times. Use of this telephone constitutes consent to monitoring." An equipment storage space contained a first-aid kit and firearms. A first aid kit and weapons on Air Force One. Talia Lakritz/Business Insider The closet also had a rack to hang suits and coats. Next, I walked by the plane's communication facility. The communication facility. Talia Lakritz/Business Insider The secure communication center allowed presidents to place calls anywhere in the world while in flight. Meals were prepared in the galley. The galley. Talia Lakritz/Business Insider The galley included a stovetop, oven, sink, and small counter space where flight attendants heated and plated meals. This seating area was used by presidential staff, members of the press, and Secret Service agents. A seating area aboard SAM 26000. Talia Lakritz/Business Insider The aircraft could hold up to 40 passengers. The seating area, like many areas of the plane, is now protected by plastic barricades. I noticed fox decals above the seats, which a museum volunteer told me was a nod to the 89th Airlift Wing, which operates Air Force One. A fox decal on Air Force One. Talia Lakritz/Business Insider Stationed at Joint Base Andrews in Maryland, the 89th Airlift Wing is tasked with flying the president and high-ranking government officials. The group is also referred to as "SAM FOX," which stands for "Special Air Missions Foreign." The presidential stateroom was located down a long hallway. A hallway on Air Force One. Talia Lakritz/Business Insider The benches in the hallway were hollow to offer additional storage. The president's spacious quarters featured a desk, couch, television, and private bathroom. The president's stateroom. Talia Lakritz/Business Insider In 1969, Nixon redesigned Air Force One and moved the presidential quarters over the wings, which was the quietest and smoothest part of the plane during flight. The stateroom came with two phones, each with a different purpose. Two phones in the president's stateroom. Talia Lakritz/Business Insider Presidents used the white phone to communicate with crew members and other passengers on the plane, while the beige phone could be used to call anywhere in the world. Behind the presidential stateroom, a conference room provided more meeting space. A conference room. Talia Lakritz/Business Insider The room was furnished with throne chairs, a folding table, and another TV. Additional conference areas provided more seating for staff, Secret Service members, and VIPs. A conference room aboard SAM 26000. Talia Lakritz/Business Insider Presidents Nixon, Ford, and Carter sat here while flying to attend Egyptian President Anwar El-Sadat's funeral in 1981. An office area across the aisle featured an electric typewriter, scanner, and more phones. A conference room. Talia Lakritz/Business Insider Presidents used the electric typewriter to write and edit speeches while on board the plane. The office wall was decorated with a map of the United States. President Lyndon Johnson was sworn in as president in this area of Air Force One's cabin after Kennedy's assassination in 1963. In the aftermath of the assasination of US President John F. Kennedy, American politician and Vice-President Lyndon Baines Johnson (1908 - 1973) takes the oath of office to become the 36th President of the United States as he is sworn in by US Federal Judge Sarah T. Hughes (1896 - 1985) (left) on the presidential aircraft, Air Force One, Dallas, Texas, November 22, 1963. Kennedy's widow, Jacqueline Lee Bouvier Kennedy (later Onassis) stands beside him at right. Universal History Archive/Getty Images Kennedy was assassinated on November 22, 1963, while visiting Dallas. He was pronounced dead at Parkland Memorial Hospital at 1 p.m., and Johnson took the oath of office at 2:38 p.m. Jacqueline Kennedy's pink suit was still smeared with blood when Federal Judge Sarah T. Hughes administered the oath of office on Air Force One. Johnson's wife, Lady Bird Johnson, stood to his right. Standing in the very spot where Johnson was sworn in after Kennedy's assassination was awe-inspiring. A hallway on SAM 26000. Talia Lakritz/Business Insider Even blocked off by plastic barricades, the plane's cabin preserves a pivotal moment in US history. These four seats toward the back of the plane were removed to make room for Kennedy's coffin on the flight from Dallas back to Washington, DC, in 1963. Seats on Air Force One. Talia Lakritz/Business Insider The Secret Service had to break the handles off the casket to make it fit through the plane door. Air Force security personnel operated out of this area at the back of the aircraft to secure the plane while it was on the ground. Seats for security personnel. Talia Lakritz/Business Insider The seating area featured six seats, a phone, and a folding table. My tour ended at the back of the plane with a view of its call sign on the tail and an American flag. The tail of SAM 26000. Talia Lakritz/Business Insider According to US Flag Code, an American flag decal must always be positioned so that the stars face forward. Air Force One remains an instantly recognizable symbol of US might, making my walkthrough tour a memorable experience. The presidential seal on Air Force One. Talia Lakritz/Business Insider Like many modes of presidential transportation, such as the bulletproof limousine known as "The Beast" and the Marine One helicopter, Air Force One is about more than simply getting the president from point A to point B. It symbolizes the power of the United States and its elected leader wherever it goes. The image projected by presidential planes remains of great interest to President Donald Trump, who opted to accept a luxurious Boeing 747-8 jet from the Qatari royal family in May 2025 instead of waiting for Boeing to deliver its long-delayed new Air Force One jets. Read the original article on Business Insider

Apple and OpenAI’s AI partnership is reportedly under strain as Siri plans, ChatGPT integration, and OpenAI hardware ambitions collide. The post Apple and OpenAI’s ChatGPT Deal Reportedly Risks Legal Clash appeared first on TechRepublic.

Maxwell Zeff / Wired: OpenAI memo: Greg Brockman says he will lead product strategy as part of a reorg, folding ChatGPT, Codex, and developer-facing API into one core product team  —  OpenAI is once again reorganizing its executive ranks as part of its effort to unify ChatGPT and Codex into one core product experience.

I flew Singapore Airlines for the first time and thought it was far better than US carriers. AKSARAN/Gamma-Rapho via Getty Images I flew on Singapore Airlines for the first time. I was surprised that I could select my seat for free in economy. The seats were spacious, the food was decent, and I loved the in-flight entertainment selection. When it was time to plan my first trip to Asia, I knew I wanted to book an airline I'd never flown before. No option seemed better than Singapore Airlines. A certified five-star airline by Skytrax, Singapore Airlines was named the world's best international airline by Travel + Leisure in 2025. It also won the title of best airline in Asia at last year's Skytrax World Airline Awards, considered the Oscars of the aviation industry. While Singapore Airlines is famous for its luxurious suites and first-class cabins, I could only afford an economy ticket. But my experience was still far better than my recent trips on US airlines. I was impressed with Singapore Airlines before my flight even began. Anneta Konstantinides/Business Insider I decided to travel to Japan after a friend's wedding in Sydney and booked an economy ticket on Singapore Airlines. There are four different tiers of economy — lite, value, standard, and flexi — but only standard was available on my flight. The trip, which included a layover in Singapore, cost $814. While booking my Singapore Airlines ticket, I was surprised to find that I could select seats on both of my flights for free. I could even choose one of the "Forward Zone" seats, which are closer to the doors and allow you to disembark first from economy. This felt like a great option since my layover at Changi Airport was less than an hour and a half. Plus, I got to pick the window seat (my favorite) for both flights. I was also surprised by the airline's generous weight limit for checked bags. Justin Sullivan/Getty Images I'm a notorious overpacker. If there were a gold medal for shuffling items from your checked bag to carry-on to meet the 50-pound limit of most US airlines, I would be the Simone Biles of the sport. It's a natural gift — I don't even have to train! So, I was shocked when the Singapore Airlines attendant told me I needed to put more stuff in my checked bag, not less. She informed me that the weight limit for checked bags in economy is 30 kilograms, or about 66 pounds. If you fly Singapore Airlines on economy lite or value, the limit is 25 kilograms, or about 55 pounds. Being able to unload my overstuffed carry-on and gallivant around duty-free was an unexpected pre-flight treat. Before boarding my flight, I grabbed a pair of headphones by the plane's entrance. Anneta Konstantinides/Business Insider It was a small detail, but I appreciated that I could immediately sit and start watching a movie without waiting for an attendant to pass out the headphones. My chair was far more spacious than what I've come to expect from US airlines. Anneta Konstantinides/Business Insider As someone who's only flown economy, I've become all too accustomed to the increasingly shrinking seats. But I was flying on an Airbus A380-800, the world's largest commercial aircraft, and it had some very comfortable seats — even in economy. My seat, which was 19 inches wide, felt surprisingly spacious. A plush gray pillow and a hefty blanket were waiting on my seat. Anneta Konstantinides/Business Insider They both felt like major upgrades from the paper-thin sheet and the flimsy maxi-pad-esque contraption I've received on long-haul flights with various US airlines. There was plenty of legroom. Anneta Konstantinides/Business Insider When I first sat down, I was surprised I could still stretch out my legs, even with my backpack under the seat in front of me. Once the woman in my row and I realized no one would be taking the seat between us, we easily slid both of our backpacks under the middle seat and enjoyed the extra space. The seat in front of me had helpful buttons and compartments. Anneta Konstantinides/Business Insider Under the left corner of my screen were buttons to turn on the overhead light and call the attendant, plus an outlet to charge my phone. Under the right corner was a stand-alone drink holder. There was also a shelf under my screen, where I stored my headphones when I wasn't watching anything. I also appreciated the four separate pockets in front of my seat. I could easily store my phone, book, magazine, charger, and water bottle in all of them. I also had access to an extensive entertainment selection. Anneta Konstantinides/Business Insider According to its website, Singapore Airlines offers more than 1,900 on-demand options via its KrisWorld in-flight entertainment system. There was everything from "Wicked" to "The Substance," which I didn't feel brave enough to watch on a plane. TV options included food shows, kids' programs, and classics such as "Law & Order" and "The Golden Girls." Before takeoff, flight attendants passed out hot towels to everyone on board. Anneta Konstantinides/Business Insider The custom, known in Japanese as "oshibori," has been a longtime signature of the Singapore Airlines brand. Each towel is perfumed with the airline's "Batik Flora" scent, which combines the floral notes of various flowers that are native to Singapore. As soon as I had given my hands a refreshing cleanse, an attendant returned to retrieve the towel. Within 20 minutes of takeoff, we were given our first drink and snack. Anneta Konstantinides/Business Insider Who hasn't chugged their little drink on a plane because there wasn't enough space? Thanks to the stand-alone cupholder, I could leisurely sip on my complimentary glass of white wine as I snacked on the peas-and-crackers snack and read my book. Then came the dinner service. Anneta Konstantinides/Business Insider Every tray included an entrée of chicken or fish (the vegetarian meals had already been served), bread, a small noodle salad, Australian cheese and crackers, and a mini water bottle. I was surprised it came with metal cutlery rather than the plastic or wood I'm used to seeing in economy. I started with the salad, which featured vermicelli noodles and shrimp cooked far more delicately than expected for an in-flight meal. The shrimp were plump and fresh, pairing well with the light, tangy dressing that covered each noodle. I opted for the chicken entrée, which was solid. The meat was tender and covered in sauce, while the potatoes were well-cooked but under-seasoned. It wasn't exactly gourmet, but it was a huge upgrade from the undercooked pasta and rubbery meat I've had on many long-haul flights with US airlines. (And I'll never forget the tortilla filled with a cut-up hot dog.) Shortly after we'd settled into dinner, attendants offered us an ice cream sandwich for dessert. Anneta Konstantinides/Business Insider The delicious vanilla fudge brownie was a highlight of the flight. It featured a chocolate crunch on the bottom that satisfyingly snapped with every bite. An hour before landing, we were given a hot snack. Anneta Konstantinides/Business Insider We were offered a choice between a sandwich with sweet potato and cheese or sweet chili chicken. I chose the latter, which was fine. I couldn't taste the sweet chili, but it was a nice, warm snack. Overall, I had a great first experience on Singapore Airlines. A Singapore Airlines Airbus A380. ROSLAN RAHMAN/AFP via Getty Images At the end of the day, economy is economy. Still, the experience has become increasingly uncomfortable as US carriers shrink their seats and add more fees. By comparison, flying on Singapore Airlines felt like a breath of fresh air. From the hot towel and spacious seats to the decent in-flight entertainment and food options, my nine-hour flight seemed to fly by. It's easy to see why Singapore Airlines consistently ranks among the top in the world. I can't wait to fly on one of its planes again. Read the original article on Business Insider

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